The Store Closes In Five Minutes, But Human Decency Has Already Left

, , , , , | Right | July 29, 2020

I work in a popular retail chain that caters to the teen market, but adults tend to shop here, too. I’m used to rude behavior from teenagers, but when it comes from adults it’s somehow worse because you expect better.

Two women and their daughters come in five minutes prior to closing time. The associates are cleaning up the store and, as I’m the closing manager of that night, I kindly welcome the customers and tell them we will be closing in five minutes.

Woman: “You don’t think I know you close in five minutes? I got a watch. You think I don’t know how to tell time? If you’re unhappy working here, you need to get yo ‘edumacation’ so that you can get a better job.”

Me: “Ma’am, I’m currently in school getting my education and working here while I do so, thank you very much.”

This customer and her friend start purposely messing up the clothing racks and one of them calls me a b**** loudly enough that I can hear it.

Me: “Ma’am, I approached you in a respectful manner and your behavior is unnecessary. You have no right to tell me to get an education when I can keep my composure and speak to you in full sentences while you have to resort to cuss words.”

Their daughters look embarrassed and one of them even tells her mom:

Daughter: “Mom, all she said was that the store is closing in five minutes. Let’s go.”

The woman smacked her lips at me, called me a b**** one more time, and messed up one more rack as they exited the store. All I could do was laugh. You know it’s bad when your daughters are embarrassed to be seen out in public with you.

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