The Store Card Has A Lot In Store
Customer: “I’d like to pay half with my [Store] card and half with my debit card.”
Me: “Okay, that’s no problem. Which one would you like to use first?”
Customer: “My debit card.”
Me: “Okay.”
I hit the option for credit/debit.
Me: “It should be ready to go.”
The customer slides the [Store] card.
Me: “Oh, I’m sorry. I thought you said your debit card.”
I go back and hit the option for [Store] card.
Me: “Go ahead with your [Store] card.”
Customer: *Inserts debit card* “It’s not working.”
Me: *Internally screaming* “Ma’am, please use your other card first.”
Customer: “Wow, they sure make these computers complicated, huh?”
Me: “Yes, ma’am. They sure do.” *More internal screaming*
She was very sweet, so I didn’t get too frustrated with her. But please, people, open your ears!
Question of the Week
Have you ever met a customer who thought the world revolved around them?