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The Store Card Has A Lot In Store

, , , , | Right | January 16, 2021

Customer: “I’d like to pay half with my [Store] card and half with my debit card.”

Me: “Okay, that’s no problem. Which one would you like to use first?”

Customer: “My debit card.”

Me: “Okay.”

I hit the option for credit/debit.

Me: “It should be ready to go.”

The customer slides the [Store] card.

Me: “Oh, I’m sorry. I thought you said your debit card.”

I go back and hit the option for [Store] card.

Me: “Go ahead with your [Store] card.”

Customer: *Inserts debit card* “It’s not working.”

Me: *Internally screaming* “Ma’am, please use your other card first.”

Customer: “Wow, they sure make these computers complicated, huh?”

Me: “Yes, ma’am. They sure do.” *More internal screaming*

She was very sweet, so I didn’t get too frustrated with her. But please, people, open your ears!

Question of the Week

Have you ever met a customer who thought the world revolved around them?

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