The Sound Of Silence
Me: “Thank you for calling [Company]. How can I help you?”
Customer: “Listen, could you please just transfer me to your business services department, please?”
Me: “I’m pretty sure they’re closed today. They always are on Saturdays.”
Customer: “Transfer me there anyway.”
Me: “Ma’am, nobody will answer the phone.”
Customer: “Transfer me there ANYWAY!”
This story is part of the Customers-Who-Will-Die-On-Their-Hill-themed roundup!
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Read the Customers-Who-Will-Die-On-Their-Hill-themed roundup!
This story is included in our impossible requests roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
