The Shoe Doesn’t Fit

, , , , , | Right | July 17, 2018

(I work at a nail salon inside a popular mall. The direct line to our salon is very close to the number for the mall, so it’s not uncommon to have people call us by mistake.)

Me: “[Nail Salon], how may I help you?”

Customer: “Shoes.”

Me: *thinking I’ve misheard him* “Excuse me?”

Customer: *sounding angry* “Shoes!”

Me: *very confused now* “I’m sorry, we are a nail salon; we don’t have shoes. Do you need the number for the mall?”

Customer: *now very angry* “SHOES!”

Me: “One moment, please, while I connect your call.” *hangs up*

Coworker: “What was that?”

Me: “He just kept yelling, ‘Shoes.’ I think he thought I was a recording.”

Coworker: “Welcome to the service industry.”

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