The Scam On An International Scale
(The phone rings so I pick it up. The lady on the line has an Indian accent.)
Me: “[My Dutch Name] speaking.”
Lady: *silence*
Me: “Hallo?”
Lady: “Oh, hello! Do you speak English?”
Me: “Yes, I speak English.”
Lady: “Very good. I am from Microsoft support and I am calling to tell you that you have many errors in your computer. Do you have Microsoft?”
(I immediately realised that this was a scammer.)
Me: “Yes.”
Lady: “All I need is your Microsoft license ID and then I can fix the problem, and…”
Me: “No. Not interested.”
Lady: “But why not, madam?”
Me: “Because you’re a scam.”
Lady: “No, madam, we are not a scam. You are a bigot!”
Me: “Excuse me? How am I a bigot?”
Lady: “You, madam, are a bigot, because we are an international call.”
Me: “I don’t care where you call from! I know it’s a scam because Microsoft Support would never call and ask for a license ID!”
Lady: “Oh…” *silence*
Me: *hanging up the phone*
(How can she sleep at night using bigotry to guilt people into their scam is beyond me!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.