The Sauce Of Your Anger Are The Gays

, , , , | | Right | May 6, 2019

(My managers are out of town. I work for close family friends; they own the franchise I work for so things are often pretty lax and they leave the store to my coworkers and me without a “real manager” on duty sometimes. In these times, I have to act as the manager and handle comments and complaints, etc. A customer enters the store with her grandchildren and my coworker takes their order.)

Coworker: “Thank you for choosing [Fast Food Restaurant]. What can I do for you today?”

Customer: “I want your three-piece strip five-dollar lunch with a honey mustard and a ranch.”

Coworker: “Okay, ma’am, no problem. It will be fifty cents for an extra sauce; is that okay?”

Customer: *suddenly angry* “I CAN’T BELIEVE YOU WOULD CHARGE FOR AN EXTRA SAUCE!”

Coworker: “I apologize for the inconvenience, ma’am, but it is company policy.”

Customer: “FINE. Just give me a honey mustard, then!”

(I walk away. I have only overheard this conversation as I am stocking up something close to the register. I immediately forget the customer, as I usually do if I don’t take the order. The transaction finishes; my coworker gives the customer her food and even ends up giving her the sauce for free. She eats and leaves with her grandchildren. About thirty minutes later the phone rings.)

Me: “Thank you for calling [Fast Food Restaurant]. How may I help you?”

Customer: “IS THIS HOW YOU RUN YOUR BUSINESS?!”

Me: *immediately confused, but recognizing her voice from earlier* “I’m sorry, ma’am. I don’t know what you mean; was something wrong with your meal?”

Customer: “I CAME IN WITH MY GRANDCHILDREN AND THERE WAS A COUPLE HUGGING AND KISSING IN YOUR DINING ROOM AND YOU DID NOTHING ABOUT IT!”

Me: *still confused* “I’m sorry, ma’am, but I didn’t see the couple, and even if I did, there’s nothing I could really do. It’s not illegal.”

Customer: “MY GRANDCHILDREN WERE THERE! THEY HAD TO SEE A GAY COUPLE HUGGING AND KISSING. IS THIS HOW YOU RUN YOUR BUSINESS?”

Me: *suddenly understanding* “Well, ma’am, as I said it’s not illegal, so there is nothing I can do.”

Customer: “WHY DIDN’T YOU KICK THEM OUT? MY GRANDCHILDREN HAD TO SEE IT!”

Me: “Ma’am, this franchise of [Fast Food Restaurant] is a major supporter of [Local Pride Celebration] and we believe that all love is equal. We would never kick a couple out for being gay.”

Customer: “Well, you just lost a customer!”

Me: “Well, ma’am, we don’t want your bigoted money, anyway.”

(The customer then hangs up the phone and I proceed to tell my coworkers about it.)

Coworker: “How do you think she would have felt if you told her all her food and ice cream were prepared by not one, or two, but three gay people?”

(The cook and I are bisexual and my other coworker is a lesbian. Ha!)

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