The Sauce Of Their First World Problems
I had been bagging food all of my shift for a famous fast food restaurant when we get a call from an angry customer. The managers never answer the phones, so I pick it up and ask what I can do for them.
Caller: “You failed to provide the barbeque sauce we require to eat our food!”
Me: “I apologize, ma’am. You are free to come back and we will give you as much sauce as you need.”
Caller: “No! We had to use our own barbeque sauce!”
Me: “I apologize again. What is it that you need me to do?”
Caller: “We want a refund because we had to use our ‘personal stock’ of barbeque sauce and we believe we used about 65 cents worth.”
I waited for them to laugh or show that they were joking but they didn’t; they actually thought we would give them a refund on the sauce they used! I told them they were welcome to come get some of our sauce to replace theirs and hung up.
Question of the Week
Have you ever served a bad customer who got what they deserved?