The Sauce Of Discontent
(I work in a store that customises your sandwich. This story was relayed to me by a coworker.)
Customer: “Could I please have a meatball sub with extra sauce?”
Coworker: “Sure!” *puts meatballs on sub, then grabs the marinara sauce and adds sauce*
Customer: “What do you think you’re doing?”
Coworker: “You asked for extra sauce, so I’m putting it on.”
Customer: “That’s not the same sauce!”
Coworker: “I can assure you that it is the same sauce, ma’am.”
Customer: “But I want extra sauce from the meatball container! That sauce won’t be hot!”
Coworker: “I can heat or toast your sub, ma’am, but I promise you that it is still hot.”
Coworker: “No, I want you to remake the sub.”
(My poor coworker had to remake her sub over this. But, hey, at least the coworker got a free lunch!)
Question of the Week
Have you ever served a bad customer who got what they deserved?