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The Rooster Crows At Midnight… And Other Annoying Times

, , , , , | Working | October 1, 2020

My cell phone’s camera has broken, so I call my cell phone provider to discuss getting a replacement since I have insurance on it. We are currently in month six of a certain health crisis, and a lot of call centers have their employees working from home, as am I, so I totally understand when I call them that there might be some background noise not heard in a regular office setting.

The first person I speak to is polite and helpful but has at least one dog in the background that barks every few minutes. This doesn’t phase me at all; my coworkers also have rowdy dogs that speak up during online meetings. What does catch me off guard is the rooster who decides to chime in halfway through the call. He’s quite insistent, and at times, he’s louder than the nice lady I’m trying to have a conversation with, but she doesn’t acknowledge it, so neither do I, as long as we can understand each other and finish our discussion. 

She has to hand me off to another department and puts me on hold, and there’s a blissful minute or two of a popular song that has no animal accompaniment, before the other department’s representative picks up to help complete my transaction.

All goes well until another rooster starts chiming in from the second rep’s location. No dogs or any other animals this time — just the rooster. Again, this lady, clearly a different person, doesn’t acknowledge it, and we finish our part of the discussion.

The end result is that I have to exchange my phone at my local cell phone provider store. Hopefully, they’re not keeping any livestock in the background.