The Real Bread Winner
(I’m shopping at a bakery that’s known for making a unique loaf of bread. It usually sells out quickly. Due to the popularity of the item, customers are only allowed one loaf per visit. I’m in the long line when I see there are still some of the special loaves available. By the time I get to the front of the line, I see there’s two left: one for the older woman in front of me, and one for me. There are two cashiers, so I go to the second cashier as the first one helps the older woman.)
Cashier #2: “Hi! Welcome to [Bakery]. Will this be all for you today?”
Me: “Actually, can I have one of those [Special Loaves]?”
Cashier #2: “Oh, sure!”
Older Woman: “What? She can’t have that! It’s mine!”
Cashier #1: “Ma’am, you already have one. We can’t allow you to have another one.”
Older Woman: “It’s not for me! It’s for my daughter!”
(She then points to the woman standing behind me, who looks equally annoyed.)
Cashier #2: “We’re sorry, but we can’t hold this for her. This customer asked for it first.”
Older Woman: “But I was here first! And I’m holding one for my daughter!”
Cashier #1: “Ma’am, we can’t do that. It’s against store policy.”
Older Woman: “Well, in that case, I want to return everything! I don’t want to shop here if that’s how you treat your customers!”
(The older woman has purchased a lot of items, and begins to unload her bag onto the counter. At this point, the people in line behind us are getting agitated, and the cashiers are looking distraught. I roll my eyes.)
Me: “You know what? Just give it to the woman behind me.”
Cashier #2: “Are you sure?”
(I nod. The older woman gets a smug look, as she and her daughter leave the bakery with their items.)
Cashier #2: “We’re so sorry that happened, but thank you!”
Me: “It’s no problem. It wasn’t worth the drama.”
(I pay for my original items, and turn to leave when [Cashier #1] stops me.)
Cashier #1: “Hold on a second. We just pulled out a fresh batch from the oven. Would you like one?”
Me: “Yes, please!”
(Not only was the bread I had delicious, but it was even fresher than the two the older woman got!)