The Proud And Stupid
(This one came from my manager. A customer called Target and asked about a jacket that was on sale.)
Customer (very snooty): “Hello, I would like to know if you have any Corbin Wells jackets in stock.”
My Manager: “Corbin Wells? I don’t think we sell that brand.”
Customer (getting angry): “Well, it’s on page ten in your ad!”
My Manager: “Let me see.” *she turns to page ten* “Ma’am, page ten is electronics.”
Customer (extremely angry): “You DO have the ad in front of you, don’t you?”
My manager: “Yes, I have the TARGET ad in front of me.”
Customer: “Oh, Target? That’s not the ad I’m looking at.”
My manager: “What ad are you looking at, ma’am?”
Customer (still snooty): “Kohl’s.” *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
