The Professor Of Caffeine
(I work at a convenience store on a college campus. We sell self-serve coffee, cappuccino, hot tea, and hot chocolate. They vary in price, but we use one type of cup, so when a customer comes to the register we depend on the customer to tell us what they got. Most of the time, people just get regular coffee. A professor comes up with a beverage cup and a few other items.)
Me: “Coffee?”
Professor: “Yes.”
Me: “It’s $3.20.”
(I take her money and hand her the receipt. She starts to walk away and then comes back.)
Professor: “Hang on, I bought the exact same things yesterday and it was only two dollars and something.”
Me: “Okay, let’s look at your receipt. So, your coffee was $.95 and…”
Professor: “This isn’t coffee. It’s hot tea!”
Me: “But I asked you if it was coffee and you said yes.”
Professor: “Well, I didn’t think it mattered!”
Me: “…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.