The Price Is Just A Technicality
Customer: “I have a technical question about this product. Can you find someone to help me?”
Me: “I can help you. What’s your question?”
Customer: *Unsure* “Are you sure? I said this was a technical question.”
Me: “If I can’t answer it right away, I can find out. What’s your question?”
Customer: “How much does this cost?”
It might flavor the story to note that I’m female. I’m not 100% sure if that’s why the customer couldn’t believe I could tell him how much the item cost; I have many, many more examples where the sexism was much more blatant. In any case, dude, price is not a very technical question at all.
Question of the Week
Have you ever served a bad customer who got what they deserved?
