The Price Has Gone Up In Smoke

, , , , , | Right | January 13, 2021

I work for a small grocery store chain. A lot of our customers are regulars, and I’ve learned several people’s rewards numbers and/or usual orders of smokes and alcohol. There has just been a small price increase on some smokes.

Me: “Your usual two-pack of blues?”

Customer: “Yep, you got it.”

I grab the packs of smokes and ring them up.

Me: “Your total is $11.18.”

The customer hands me two fives and then stares at me.

Me: “Oh, I’m sorry, maybe I didn’t say it clearly, but your total is $11.18; you only handed me $10.00.”

Customer: “Oh, $11.18, my bad.”

He hands me another dollar and stares at me expectantly.

Me: “So… do you have eighteen cents?”

Customer: “Nope, only a dime.”

Me: “Oh, okay. Well, I can put one pack back if you need, since you still owe eighteen cents. Nobody has left change yet today.”

Customer: “So, you mean to tell me you won’t sell me my smokes? It’s eighteen cents, kid! It’s not my fault prices went up!”

I’m twenty-two, mind you.

Me: “Sir, I’m sorry, but I can’t just short my till every time someone is a few cents short; it adds up. You’ve got to pay your total or there’s nothing I can do to help you. I’m really sorry. The prices went up about a week ago. I thought you knew when you bought your packs yesterday.”

The customer huffs and throws another dollar at me. I ring him through and give him his change and a receipt.

Me: “Have a nice day! Sorry again!”

Customer: *Disgruntled old man huff*

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