The Pre-School Preemptive
Me: “Hi, you’ve reached the office of admissions at [Private High School]. How may I help you?”
Caller: “I’m looking at schools for my daughter, and I was wondering if you could tell me some of the benefits of your school.”
(I discuss the benefits of being a student at my high school.)
Caller: “Are you a student here?”
Me: “Yes.”
Caller: “Do you see the programs changing in the next few years?”
Me: “How many years?”
Caller: “Well, my daughter is starting preschool in a month.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.