The Police Usually Deal With A Different Kind Of Laundering

, , , | Right | October 8, 2020

One of my coworkers has been dealing with a woman purchasing a washer. It’s one of the least-expensive machines we carry, so it’s usually not that much of an issue. The problem is this woman refuses to come to the store or do credit cards over the phone. So after numerous phone calls, we are able to finalize the sale and she is going to mail a check.

The check was mailed on a Friday night and she called about six times on Saturday:

Customer: “Did you get the check?”

Us: “Ma’am, it takes more than half a day to get here.”

She continues to call and check. The problem with this is she has to go over each charge from confirming the price of the unit, her delivery fee, the tax total, the coupon she had, and rattle off those multiple times during each call.

We finally get the check and told her we would be out today. We thought it was over…

I’m sitting at my desk and I see her name pop up. I’m dealing with another issue so I have to let it go to voicemail; I’m not too heartbroken.

We then get a call from an unfamiliar number. I answer and it’s the police department. She called the police because her delivery was taking longer than the ETA given to her that morning.

We had to get the installer info and delivery guidelines to the police so they could contact her and reassure her of the delivery.

I’ve been here a long time and never had to deal with the police over a late delivery of a $400 washer.

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