The Pissy Attitude Was Bad Enough!
In the early 2000s, I was a delivery driver at a locally-owned pharmacy. Most of our customers had been with us for years or even decades and never gave us any problems.
However, there was this one guy who seemed to thrive on being a jerk. He repeatedly refused to pay the $2.00 delivery fee and often called the store to complain that they had gotten his prescription wrong (which they never did).
The one time he actually came to the store, he asked to use the bathroom. He couldn’t get in there because the doorway was too narrow, so instead, he peed from the doorway in the general direction of the toilet. His aim was less than perfect.
Finally, the owner of the pharmacy wrote this guy a letter to the effect of:
Owner: “It is obvious that nothing we do will ever satisfy you. As such, we have decided to no longer accept your business. You are not to contact us again under any circumstances.
And because he knew how much crap I had taken from that guy, the owner made sure I got a copy of the letter.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?