The Perfect Picture Of Entitlement

(I work in a department store’s photo lab. Our main printer is down again, and we’re on our backup, which is three times slower.)

Customer: “I want to know how long it will take to get my pictures.”

(I’m up at our computer, which displays our orders. Hers is taking a while to go through.)

Me: “Looks like your order hasn’t shown up yet; how many pictures did you have?”

Customer: “About 30 or so.”

Me: “Okay, the order I have up before yours is 200; I will pause that order and let yours go through.”

Customer: “I have to wait until their order is done?!”

Manager: “She said she’d put your order through first. That way, you won’t have to wait so long.”

Customer: “Why does this always happen to me?! You guys are always on backup!”

Me: “Ma’am, your pictures should be done in twenty minutes, max. I’m putting your order on top priority.”

(I almost felt bad putting hers before the other order. Those customers came back in for their photos and ended up having to still wait because they weren’t done printing. They were super polite about it, too.)