The Packaging Is Polarizing

One winter, our store was selling hand soaps with a cartoon polar bear and penguin on the label.

Customer: “The packaging on these soaps is irresponsible!”

I can already smell the specific brand of customer crazy coming off of her. If I’m lucky, I can fob her off to our complaints email.

Me: “Would you like the email address for our—”

Customer: “—You have penguins and polar bears in the same place!”

Okay, I guess I’m dealing with this.

Me: “Yes, ma’am, it is a winter-themed pack, so—”

Customer: “—Polar bears and penguins live on different poles! Do you know how inaccurate this is! People are going to look at this pack and think they live in the same place!”

Me: “Ma’am, they’re also all wearing scarves and sitting down to have tea together. I don’t think anyone is going to look at this and assume it’s accurate.”

Customer: “I shop here every Wednesday! By next week, I expect this packaging to be rectified!” *Leaves.*

I was incredibly happy when next week’s schedule showed that I was off next Wednesday!