The Oregon Fail, Part 2
(I’m working at a national retail electronics store. We’re required to attempt to collect demographic data in the form of a ZIP code, unless the customer is from another country.)
Me: “That will be [total]. May I have your ZIP code?”
Customer: “I’m from Ontario. ”
Me: “Ontario….?”
Customer: “Oh, my god! You Americans are so ignorant about any other country! You should know it’s in Canada! Honestly!”
Me: “Ma’am, there is an Ontario, Oregon and an Ontario, California in the US that I know of. Since you’re from Canada, I don’t need your information. Have a nice day.”
(The customer’s face turned red, and they left immediately.)
Related:
The Oregon Fail
This story is part of our Canada Day roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
