The Only Thing Expiring Is Our Patience
I live in Iceland, and I used to work in a mini supermarket in the city centre. An American woman bought some groceries. Fifteen minutes later, she came back.
Customer: *Yelling at me* “All your products are expired!”
Me: “Ma’am, in Europe, we format dates day, then month, and then year.”
Customer: “I don’t believe you! I want a refund!”
Me: “I can’t do that; the items aren’t expired.”
She got extra mad.
Customer: “I want a refund now!”
Regular Customer: “Ma’am, the dates are formatted differently; your groceries aren’t expired.”
Customer: “No, they’re expired! I want a refund!”
Me: “Good luck finding another store to sell you your groceries, ma’am. Everything is expired here in Iceland.”
Question of the Week
Tell us about a customer that lied or scammed to get what they wanted.
