The One That Shouldn’t Be Allowed In Society Isn’t The Cleaner

Customer: “Excuse me, I have a complaint to make.”

Me: “Oh, I’m sorry we weren’t able to offer the best standard of service today. I’ll just call a manager.”

Customer: “No, it’s nothing to with you. It’s that young r******d boy I see wandering about the shop. People like that need to be kept on a leash, and properly restrained! Whoever is its keeper needs to be told off before it hurts someone. I just thought I’d complain before leaving. I value my life!”

Me: “I’m sorry, I’m afraid I don’t understand. We also don’t tolerate that kind of language here.”

Customer: “Well, umm… Oh, there it is! See!”

(I look to where she points and see one of our cleaners who has Down Syndrome.)

Me: “That’s [Coworker]. He works here.”

Customer: *shocked* “Those things are allowed to work?!”

(I didn’t get the chance to say anything else. She put a handkerchief over her mouth and ran for the exit, making sure to avoid the cleaner as much as possible. He was completely oblivious to it, thankfully.)