The One Place Where You’re Always Carded
(I work in a library. I happen to be serving my neighbor.)
Neighbor: “I’ll take these.”
Me: “Very well, sir. May I see your library card?”
Neighbor: “My what?”
Me: “Oh, if you don’t have one, I could register you.”
Neighbor: “What’s a library card?”
Me: “Uh, you make an account and receive a card. That’s how we keep track of items and due dates.”
(Not the best explanation, but I’m still surprised a man in his fifties doesn’t know what a library card is.)
Neighbor: “But I thought the books were free.”
Me: “They can be borrowed for a certain of time, and bringing them late or losing them results in a fee.”
Neighbor: “Forget it. If I wanted to pay for paper, I would’ve gone to the bookstore.”
(He leaves the books and walks out. The woman and child behind him can finally step forward.)
Woman: “I wonder if he’s the type to get angry and ramble about identity fraud when asked for contact information.”
Child: “What would Nana say?”
Woman: “I think something like, ‘older doesn’t necessarily mean smarter.’”
(I get people that grew up with the Internet might not know much about a library, but how does that happen to an old man? My grandpa said he’d lived in town his entire life.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?