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The Older They Are, The More Childishly They Behave

, , , | Right | July 4, 2020

An elderly woman comes up to my till, continuously reminding her husband to mention the elder discount. I’m new at my job, but I doubt that the store has a discount for the elderly.

Woman: “We would like to use our elder discount. We are over fifty so we get it.”

Me: *Turning to a coworker* “Do we have a discount specifically for the elders?”

Coworker: “Not that I know of; let me go check.”

While my coworker is checking, the woman goes down the line that is growing, letting them know that our store is a poor place to shop and that they don’t appreciate their customers. I stand there, not knowing what to do, so I just ignore her. When my coworker returns, things get more out of hand.

Coworker: “There was an ad in the paper for a [Same Brand Store] in another town.”

Woman: “This is an outrage! I’m fifty and I deserve a discount! I read it in the paper and you have to give it to me!”

Me: “I’m sorry, ma’am, but that was for a different branch.”

Woman: “I’m over fifty, so I deserve a discount. I’m never shopping here again!”

She continues yelling this at me a couple of times. Still not reacting to her childish behavior, I hand her her change and receipt, looking at her directly in the eyes with a large grin. 

Me: “Well, have a wonderful July 4th.” 

While leaving the store, she began to fist pump and chant that our store sucks, hoping to have the other customers back her up. When she realized no one would, she sighed heavily and left.