The Notified And The (Not)ified

Caller: “I have a reservation! I know I have one!”

Me: “Okay, ma’am, I don’t appear to have one under your name. Is there another name it could be under?”

Caller: “NO! I have a reservation!”

Me: “May I ask how you booked your reservation?”

Caller: “I don’t know, but I have one!”

Me: “Okay, did you book it online? Call the hotel or choice? did you come to the hotel and book it?”

Caller: “No, I didn’t do any of those things but I know I have a reservation.”

Me: “Could anyone else have made the reservation for you? Perhaps a travel agency?”

Caller: “No, but I have a reservation! I know I do.”

Me: “Do you have a confirmation number I could look it up with?”

Caller: “No.”

Me: “Ma’am, if you didn’t book a reservation, and no one booked it for you, I don’t think you could possibly have a reservation. But, I would love to make you a reservation. In fact, I can make it right now. I’ll just need to get some information from you.”

Caller: “No, I do not give out my information. I have a reservation!” *hangs up*