The Non-Voice Of Reason
Call Center | Right
| November 29, 2014
Me: “Thank you for calling [Company]. My name is [My Name]. Please tell me your policy number?”
Headset: “BEEP-BEEP-BOOP-BEEP-BOOP” *as the policyholder punches in the policy number*
Me: “Please use your voice to tell me your policy number.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
