The Next Marvel Movie Will Be Personal

(Lately, we’ve had an ongoing promo toy giveaway related to a recent major movie release. The toys are called “Marvel Micropopz,” and on the self-checkouts, a screen will appear before the payment options offering one if the purchase qualifies. The message is poorly-worded, and the whole promotion has generally been poorly explained and poorly advertised, so I’ve gotten used to explaining the same things to customers over and over. But when one older gentleman comes up to me after a purchase, his confusion about it really takes the cake.)

Customer: “Hey, there was this message about redeeming points on my register.”

Me: *ready to go into my usual explanations* “Oh, that’s a—”

Customer: “But it wasn’t my name on the screen. It said it was for Marv Mikropovitz or something.”