The New Procedures Are A Little Off

| Working | January 1, 2015

(I work for a small company as an IT manager. We recently had a server installed with a leased line so we will always have a strong Internet connection. About three minutes before I’m finishing up, I get a phone call from my coworker in my building saying that the Internet is down. The server is in another building, so I walk across the road to where it is and open up the case to have a look at it. Just as I’m logging into it another coworker walks by and comes up to me.)

Coworker: “Is there a problem with it?”

Me: “Yeah. The Internet went down, so I’m trying to figure out what’s wrong with it.”

Coworker: “Well, we can get onto the Internet just fine.”

(The buildings are linked, so if one building can’t get Internet access the rest shouldn’t be able to.)

Me: “That’s strange.”

(I log onto the server, and everything seems fine and can see all the lights as green. After having a look around for five minutes and can’t see any problems, my coworker decides to shed some wisdom.)

Coworker: “Could it be because I turned that off?”

(I look round to see where he’s pointing, which is the socket that the server is plugged into.)

Coworker: “I tried to plug in my phone charger and hit the switch beside it.”

(I’m a little stunned as it’s pretty obvious that the server is plugged into it.)

Me: “Oh… Yes… I think that may have been why.”

(We now have a big ‘DO NOT TURN OFF’ covering the sockets.)

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