The Name Game
I have just entered the office of the catering business where I work to solve a problem with my schedule when I overhear the receptionist having the following conversation on the phone. Only the receptionist’s half of the conversation is audible.
Receptionist: “…and I appreciate that, so, if I could just get your name to access your account I can—”
Caller: *Incoherent shouting*
Receptionist: “I understand that. Your password should be working, but if I could have your name, then—”
Caller: *Incoherent shouting*
Receptionist: “I know, you are new and you haven’t done the training; we have it scheduled later—”
Caller: *Incoherent shouting*
Receptionist: “Yes, yes, and when you come in on Tuesday, she will show you around; now, what is your name?”
Caller: *Muttering*
Receptionist: “Thank you, I will bring up your account!”
While typing, she mutes her phone and turns to me.
Receptionist: “How hard is it to say your name? I asked four times and got ranting.”
Then, directly to me:
Receptionist: “What is your name?”
Me: “[My Name]!”
Receptionist: “Thank you, [My Name], I will be with you shortly.”
Question of the Week
Tell us about a customer who got caught in a lie!