The More You Spend The Harder It Is To Change
Me: “That’s £13.12, please.”
(The customer hands me £5. I wait for him to find the rest, but he just stares at me, nonplussed.)
Customer: “Well, there it is.”
Me: “It’s £13.12. I’ve only got £5 here.”
(The customer rummages in his pockets and fishes out three more £1 coins.)
Customer: “There. Is that enough now?”
Me: “That’s £8. I need £13.12.”
Customer: “You want more?!”
(He finds another two £1 coins in his pocket, passes them to me, then stares at me, gone out again.)
Me: “You’ve only given me £10.”
Customer: “How much more do you want?!”
Me: “I need another £3.12 to make it up to £13.12.”
(He finds me another three £1 coins.)
Customer: “There! Is that enough now?!”
Me: “I just need another 12p.”
(He passes me 50p, then turns to go as I sort his change.)
Me: “Here’s your change and your receipt.”
Customer: “Oh, I get change, do I? After all that?”
Question of the Week
Have you ever served a bad customer who got what they deserved?