The Marketing Reality Distortion Field
Me: “…so if you cancel your other company’s long-distance plan which costs you $10/month, and take ours that’s $8/month, you’ll save $2/month.”
Customer: “Look I called up to save money, and you’re gonna increase my bill?”
Me: “Well, yes, but overall you’ll save…”
Customer: “Look I’ve studied marketing, and you’re not doing this right.”
Me: “Look… I study math.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
