The Logic Is Weak In This One, Part 2

(I’m ringing up a fairly high-end video card for a customer.)

Me: “That’ll be $211.98 please…”

Customer: “But the display showed it as $49.99.”

Me: “Are you sure it was this card? This is a fairly new card.”

Customer: “Yes, I picked it up, and it says the price is $49.99 below it.”

Me: “Can you show me?”

(We walk over to the video cards, and he shows me where he picked it up from. The shelf is marked $49.99, and it is the same manufacturer. However, it is a lower-end card than the one he is holding.)

Customer: “See, $49.99!”

Me: “Sir, that price is not for that video card. You’re holding this one…”

(I point to another shelf with the video card he picked up; it’s priced at $199.99.)

Customer: “Well, it was on this shelf, so it was advertised at this price and you have to sell it to me for that.”

Me: “I’m sorry for the confusion, sir, but sometimes customers pick things up and then don’t return them to their proper location.”

Customer: “That’s not my fault! It was on this shelf, so you should sell it to me for $49.99.”

Me: “Sir, how do I know it wasn’t you who put it on that shelf? Or for that matter, that it was on that shelf at all?”

Customer: “…”

Me: “So, do you want the $49.99 one instead?”

Customer: *defeated* “Yeah…”