The Lights Aren’t On, Nobody’s Home, And We’re STILL NOT OPEN
When I open the store where I work, I usually leave the door open behind me so I can perform opening duties and not have to keep stopping to let coworkers in as they arrive. I don’t do that anymore because of this incident.
I arrive to open the store one morning. It’s dark inside, and the alarm sounds as I walk in. A customer follows me in as I go to disarm the alarm.
Customer: “Are you open?”
Me: “No, sir, we don’t open until 10:30.”
Customer: “No, you open at 10:00!”
He argues with me for a bit before walking away.
He then pops his head in two minutes later — still not 10:30.
Customer: “Are you open yet?”
Me: “No, sir. Not until 10:30.”
The hours are, as you may have guessed, posted right next to the door handle he kept pulling on. He did apologize later for “misreading” the sign, but apparently, he “misread” it twice! And yes, there is also a big wooden sign on the door that says “Open” on one side and “Closed” on the other. But if you can’t even tell a store isn’t open because the lights are off, signs will never help.
