The Last Thing Alvin Needs Is More Coffee
(This couple comes in and orders one drink: an iced Americano. It’s later in the night when it’s slower, so I decide to have some fun with it when I call it out, based on the name they gave.)
Me: “I have a medium iced Americano for—“ *a la Dave from “Alvin and the Chipmunks”* “ALLLLLLLVVVVVVVVIN!”
(They laughed so hard and said it was the best moment of their day. It was a really great day — and shift — for me, too.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.