The Landing Went Down The Toilet
(I am a cabin crew member in economy class, preparing for landing. We are all set and waiting for the captain to announce our landing position, when suddenly an elderly passenger, in the last row, gets up to use the lavatory.)
Me: “I am so sorry, sir, we will be landing soon. The lavatory can no longer be used at this moment.”
Passenger: “I need to use the toilet now!” *shoves his way past me and into the lavatory*
(I have to inform the crew in charge about the situation so that the captain will not make the landing. After the passenger comes out from the lavatory and quietly goes back to his seat, the captain proceeds to make a safe landing. When the aircraft is on ground and passengers are getting up to exit the aircraft, the same passenger comes up to my face.)
Passenger: “You are very rude! No one had ever done that to me. Do you know I have the contact to your company’s president? I have his number right here on my mobile!”
Me: “Sir, it was for your own safety. And if you like to report me to the president, please go ahead. This is my name.”
Passenger: “What if I peed right here in the aircraft?”
Me: “Sir, it was for your safety. You could have gone before we were ready for landing or after landing.”
Passenger: “Kamu orang China bodoh!” *speaking in Bahasa Indonesia, translation: “You stupid China people.”*
Me: “Saya bukan orang China. Saya orang Indonesia. Ini untuk keselamatan bapak.” *me replying to him in Bahasa Indonesia, translation: “I am not from China. I am from Indonesia. I am doing so for your safety, sir”*
(Stumped at my reply, he quickly tried to exit the aircraft while at the same time yelling in Bahasa Indonesia: “Rude, stupid people!”)
Question of the Week
Tell us about a customer who got caught in a lie!