The Irony Of Being Yelled At For Yelling

, , | Right | March 15, 2020

(I’m working at a popular chicken restaurant taking orders on an iPad in the drive-thru. It’s been a long day and I’m pretty tired, so I’m not as upbeat as I normally am when talking to the guests. I go up to the next car to take their order and I can tell that she’s not in a good mood. As I’m taking her order and asking questions like I’m supposed to, she keeps giving me looks like I’m so stupid for not knowing this. However, I almost make it through without anything happening, until this:)

Me: “And does that complete your order, ma’am?”

Customer: “Why are you yelling at me? I’m right here.”

Me: *confused* “Uh, I’m sorry, ma’am, this is just my normal speaking voice.”

Customer: “Ugh, so you’re gonna keep doing that, then?”

Me: *totally flabbergasted and I have no idea what to say to this* “Um, again, I’m sorry about that; I’ll try to talk quieter now. Anyway, your total is [total] and you can pay for that at the red umbrella around the corner.”

(She drove off, but I knew it wasn’t over because she was exactly the type that would speak to a manager about something like that. Sure enough, about seven minutes later, my manager walked out to talk to me in between orders! I didn’t get in trouble or anything like that; my manager was also really confused but just figured she should bring it up to me, I guess. My guess is that the customer was having a really bad day, but that’s still such a weird thing to pick on!)

1 Thumbs