The Internet Is Everything

(I work in tech support for an ISP.)

Customer: “Is the Internet down? I’m at [Location].”

Me: “I do not show any outage in that area. Are you currently connected to the Wi-Fi?”

Customer: “How am I supposed to know that? I can’t enter my PIN to log in.”

Me: “You are not able to log into your computer?”

Customer: “Yes, the Internet is not working, so when I type nothing happens.”

Me: “If you are unable to log into your computer, then I would recommend that you contact your computer manufacturer.”

Customer: “Are you sure you can’t give me some computer know-how and fix it for me?”

Me: “We supply Internet; we do not work on personal computers. You need to contact the manufacturer of the computer for assistance.”

Customer: “And what, talk to a bunch of [expletive] Indians? No, thanks!” *click*