The Importance Of Ignorance

| MA, USA | Working | March 14, 2014

(In my restaurant’s POS machine, the ‘grill dry’ prep option means to grill bread without butter. This happens with a cook who is somewhat new, but doesn’t seem to be learning anything. I put in an order for two sandwiches, grilled dry. They come out practically dripping with butter.)

Me: “[Cook], did you put butter on these? I entered them as ‘grill dry.'”

Cook: “Oh, yeah. I didn’t know what that was so I figured it wasn’t important.”

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