The Hotel Is Connected To The Mall Like You’re Connected To Your Ears

, , , , | Right | February 19, 2019

(I work at the customer service booth for a very large mall. The phone rings and I pick it up.)

Me: “Hi. Thank you for calling [Mall]. You’ve reached customer service; how can I help you?”

Caller: “Hello. Where are you located?”

Me: “Me, personally, as in the customer service booth?”

Caller: “Yes.”

Me: “On the first floor of the mall, between [Store #1] and [Store #2].”

Caller: “No, I mean where is [Hotel #1]?”

Me: “Well, we have two hotels connected to our mall — [Hotel #2] and [Hotel #3] — but we don’t have a [Hotel #1].”

Caller: “Oh, you mean this isn’t the number for [Hotel #1]?”

Me: “No, this is [Mall] customer service.”

Caller: “Oh, well, why didn’t you say something earlier? Thanks for wasting my time!” *hangs up*

(It’s like some people just don’t have ears!)

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