The Grapes Of A Customer’s Wrath

| Kentucky, USA | Working | March 12, 2013

(My friend is putting on a New Year’s party, so we’re at a liquor/party store looking for white wine and party hats. She goes to one register while I go to a different one to pay for some cards.)

My Friend: “Just the wine and hats, please.”

Cashier: “ID, please.”

(My friend searches her purse but realizes that she’d left her ID at home after changing wallets.)

My Friend:  Sorry, I don’t have mine. I’ll just buy the hats and get the wine later when I have my driver’s license on hand.”

Cashier: “We can’t sell you any alcohol if you don’t have ID. If you try to use your little fake one at home, we’ll destroy it.”

My Friend: “My ID is real, but at this point, I just want to buy the hats.”

Cashier: “No ID, no alcohol.”

My Friend: “But I don’t want to buy the alcohol now.”

(This goes back and forth for a bit. After I’ve paid for my purchases, I walk over to her register.)

Me: “What’s going on?”

Cashier: “I’ll tell you what’s going on! Your little friend here is trying to get me fired by selling her alcohol with no ID!”

My Friend: “I’ve told her several times after finding out my ID is at home. I just want to buy the hats.”

Me: “But you still won’t sell her the hats?”

Cashier: “No ID, no alcohol.”

Me: “But she’s not wanting to… never mind. Please bring up your manager.”

(The manager comes over, but instead of resolving the situation, the continuous loop of “No ID” and “I just want the hats” keeps going on. My friend is close to crying when I decide I’ve had enough. I’m normally very nice and don’t cause trouble, but I pick up the wine bottle and drop it. The bottle breaks and the wine is everywhere.)

Manager: “You’re paying for that, you little snot!”

Me: “That’s fine. While I’m paying, can I also get these hats that my friend has been trying to buy WITHOUT the wine, I might add, for the last few minutes of this pointless transaction?”

Cashier: “Smarta**!”

(And with that, the cashier finally rang up the hats and the cost of the wine. We never went back there!)

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