Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

The Gift Of Terror

, , , | Right | November 12, 2020

I work in a bookstore cafe. While it serves [Coffee Chain] products, it is not actually a [Coffee Chain] location. This means we can’t take [Coffee Chain] gift cards or rewards cards.

I am taking orders for an elderly lady and her family members.

Me: “Okay, that’ll be [total].”

The elderly lady hands me a [Coffee Chain] gift card.

Me: “Oh, I’m sorry, we can’t actually take [Coffee Chain] gift cards because we are a [Bookstore] café, not a [Coffee Chain].”

She starts putting the gift card back into her wallet.

Elderly Lady: *Quietly* “They tell you that, and then the terrorists win.”

I gape at the elderly lady and then turn to gape at the daughter, who is also gaping at the elderly lady.

Daughter: “What?!”

Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

I have a story to share!