The Gift Card That Keeps On Giving: The Movie
(A line is building up at the box office, so I go in and open up a second drawer which, due to a broken credit card reader, has to be cash only. I put up a sign and make sure to let customers know.)
Me: “What can I do for you, ma’am?”
Customer: “One senior for [Movie], please.”
Me: “Okay, that’ll be [price].”
(She proceeds to pull out a gift card, which is treated like a credit card.)
Me: “I’m sorry, ma’am, but I can’t take cards in this line.”
Customer: “But why not?”
Me: “The reader is broken, so this line is cash only.”
Customer: “But I have cash on it.”
Me: *facepalm*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.