The Gift Card That Keeps On Giving, Part 36
Customer: “I want to return this gift card.”
Me: “That’s a Visa gift card, sir. We don’t do refunds on any type of gift cards.”
Customer: “But I put $250 on it!”
Me: “I understand, sir, but all sales are final for gift cards.”
Customer: “Do you know how much I shop here?!”
Me: “I do not, sir, and regardless of how much that is, it doesn’t change the fact that all sales are final for gift cards.”
Customer: “Well then, what the f*** am I supposed to do with this?!”
Me: “Well, sir, it is a Visa gift card. You can use it anywhere. Even here.”
The customer opens their mouth to counter my point and then stops. They hold that position for a few seconds, mouth open, and then he resets, puts the card in his wallet, and wanders off… Not sure what happened there, but I like to think I made him realize my somewhat obvious point.
Related:
The Gift Card That Keeps On Giving, Part 35
The Gift Card That Keeps On Giving, Part 34
The Gift Card That Keeps On Giving, Part 33
The Gift Card That Keeps On Giving, Part 32
The Gift Card That Keeps On Giving, Part 31
