Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

The Gift Card That Keeps On Giving, Part 21

, , | Right | June 17, 2021

This woman was extremely annoyed after I accidentally threw out her gift card after using half the balance and gave her a new one without activating it. I mean fair enough, it was annoying for her, but a human mistake; I was really sick with a kidney infection. She comes back in after the business replaces her original gift card.

Customer: *Incredibly smug* “I’d like to pick up the gift card that you guys screwed up. I’ve been on the phone with your head office all morning and they gave me a new gift card due to your incompetence.”

I go through the rest of the transaction with her, which involves her refusing to tell me what she wanted to buy, and instead insisting that we put aside her purchases from when she tried to use the inactive gift card.

Customer: “I’ll never shop here again, so you know.”

I wonder how she’ll use this new gift card without coming into the store.

Related:
The Gift Card That Keeps On Giving, Part 20
The Gift Card That Keeps On Giving, Part 19
The Gift Card That Keeps On Giving, Part 18
The Gift Card That Keeps On Giving, Part 17
The Gift Card That Keeps On Giving, Part 16

Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

I have a story to share!