The Gauntlet Has Been Phoned
(An irate caller is being very nasty and swearing at me down the phone.)
Me: “Ma’am, if you carry on talking to me like that, I will terminate the phone call.”
Caller: “Go on, then. I f***ing dare you.”
Me: “I would like to carry on this conversation calmly, but I will terminate the phone call if you carry on swearing at me.”
Caller: “I f***ing dare you.”
Me: *hangs up*
Question of the Week
Have you ever met a customer who thought the world revolved around them?
