The Gall To Call A Small A Tall
(I work in a coffee place that has “special” names for their sizes. Since no one can ever get them right, I just started saying small, medium, and large to make it easier.)
Customer: “I’ll have a vanilla latte, please.”
Me: “Sure. Would you like the large?”
Customer: “Yeah. That’s the small, right?”
Question of the Week
Have you ever served a bad customer who got what they deserved?