The Feeling Is Mute-ual
(I pull up to the drive-thru and place my order. However, I ask for clarification on what’s included on a combo as I’ve never eaten at this chain before.)
Employee: “The combo comes with two sides and a drink like it says on the menu.”
(The employee then speaks off the drive-thru intercom to her coworker, unaware I can still hear her.)
Employee: “I love making people feel stupid!”
(Despite hearing this, I decide to let her comment go.)
Me: “Right, well that will be all.”
Employee: “Your total is $6.54. Please pull forward.”
(At the window, I hand her $10.54 since I have an overabundance of change in my car already. I’m expecting four $1 bills, but she starts to hand me my 54 cents back and starts counting back change.)
Me: “No, I should get $4 back.”
Employee: *confused* “What? You gave me too much.”
(We go back and forth for a few seconds before the manager comes over and explains the simple bit of addition and subtraction that took place and counts the $4 back to the cashier so she can give me the correct change. She hands me my money and food, but I couldn’t resist getting the last word in before driving off.)
Me: “I love making people feel stupid.”
Question of the Week
Have you ever served a bad customer who got what they deserved?