The Ensuing Argument Will Not Be Nano
(I work for an electronic store in the service department in 2013. A couple walks up to me with a five-year-old iPod Nano.)
Customer: “This got some water on it; is it busted?”
(The iPod has water in the screen sloshing around and no power at all.)
Me: “Was this dropped in a sink or something?”
Customer: “It got some food on it.”
Me: “Yeah, I’m sorry, but it’s done for.”
(The customer turns to look at the guy she is with.)
Customer: “This is all your fault! If it wasn’t your motherf****** food I had to get… You owe me a new iPad!”
(Again, she had a very old Nano, not an iPad. The man looked at me while the customer walked away cursing and gave me a look that said, “Kill me now,” before turning and walking away.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.