The Efforts To Save A Dollar
I’m working the till when a customer comes up with a name-brand greeting card. The card scans for $2.00.
Customer: “The sign says ninety-nine cents.”
I’m new and we are busy, so I override the price to ninety-nine cents. The guy comes in a couple of weeks later with the same statement, so I override the price again. The third time he comes in, I have gone to that section to check the sign.
Me: “The sign says starting at 99 cents.”
He shut up, paid the full price, and never pulled that on me again! He knew I was a new hire and was scamming the store.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
