The Devil Revils In The Details
Customer: “Can I check out books?”
Me: “Do you have a library card?”
Customer: “Yeah.”
Me: *checks out books* “Okay, you’re all set. These are due back January 15.”
Customer: “But that was 11 months ago!”
Me: “January 15 of [this year], ma’am.”
Customer: “What if I return them NEXT January 15?”
Me: “Then you would owe $365 in overdue fines, ma’am.”
Customer: “But it would still be January 15!”
This story is part of our Libraries roundup!
Read the next Libraries roundup story!
Read the Libraries roundup!
This story is part of our Libraries Roundup!
Read the next Libraries Roundup story!
Read the Libraries Roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
